I have had nothing but top service from not only Raquel and Morgan who do all my services, but every one of the girls that works at hello Smooth!! I am a salon owner for over 15 years and I it’s hard to find great customer service like what they provide at hello smooth. Thanks ladies!!!!

It’s such a beautiful facility, nice and clean and welcoming! Nice Positive energy .. delightful employees and The ladies at the front desk are always so sweet and positive I even made a comment today about that.. I am a business owner and a business owner for years and that’s something very important to me is customer service.. so you go girls!!

I love coming here. Everyone is so sweet and nice! I highly recommend Hello Smooth. I get laser hair removal, lip flip, and now lip fillers. I trust this team and I am so happy with all of my results!

Love Hello Smooth! Very personal and love Pilar! Would highly recommend!

Raquel was amazing, and all the staff was great. Would highly recommend.

Great, friendly, fun staff!! Extremely clean and professional environment. Saw Raquel for the first time today. Absolutely LOVED HER!!!

Awesome love this place! Pilar is the best.

Really enjoy myself every time I come. They make me feel excited and happy from the moment I walk in. The facility is clean and smells so good. The vibe is always positive and all the girls are sweethearts. Get the AQUA GOLD facial, you won’t regret it!!

Best facial I have ever had. Morgan thank you for taking your time and making me feel like your only customer. You are the BEST!! I’ll definitely be back to Smooth to see Morgan..

Just finished my last laser session for my Brazilian with Racquel and wow! The before and afters blew my mind and I love the results! Worth the investment and I wish I had done it years ago! Can’t wait to be smooth all over!

My time at Hello Smooth was quick and my results were so good! They provided excellent care and great deals on my treatment. I will be back! My lips thank you!

Everyone is very nice ,service is quick and I feel relax because Pilar is very professional and knows how to do her job well done .

Amazing! Staff was extremely friendly and helpful. Information provided was very detailed and I was often asked if i had any questions or concerns which was nice. Overall, I had a wonderful experience and am looking forward to returning soon!

Amazing! The location was very clean and up to date. The staff was very friendly and welcoming. I had a wonderful experience and the staff made me feel very comfortable. So excited to return soon! Highly recommend!

Another great experience at Hello Smooth today! From the girls at the front desk, to Morgan who has done my last few treatments, to Racquel who fit me in today for a laser touch up, they are all wonderful! I always look forward to my next appointment :)

Can’t thank Raquel enough!! She gave me the most beautiful lips and was so comforting the entire time! I SO nervous it being my first time with any injectable ever but the girls made it such an enjoyable experience. I’m officially obsessed! ??

All the beautiful ladies here are so kind, extremely helpful and knowledgeable in what they’re doing. I’ve started my laser hair journey about two months ago and I’ve had nothing but amazing experiences here.

Pilar was great as always! I’m very satisfied with the results I have seen. Highly recommend Hello Smooth Med spa.

I am always impressed with the professionalism of the providers at Hello Smooth. Today my service with Racquel was excellent. She made me feel welcomed and confident by her manner and caring attitude. Everyone in this office is there to make their clients’ visit the best possible experience.

Entire staff is so amazing!

Today was my first visit with Hello Smooth Med Spa. I was greeted politely upon entering. Natasha, sales associate, and Racquel, NP, was pleasant, efficient and knowledgeable. They didn’t rush while answering my questions and explaining the procedures.

I loved the atmosphere, treatment and overall experience. All of the ladies were very helpful and kind. Racquel did an outstanding job and made me comfortable during laser hair removal treatment. Natasha did a great job helping me with available payment options. I recommend Hello Smooth for your laser hair removal. I can’t wait to see the final results of this process!!

Wonderful experience It was my first facial, I had no idea what I was missing out on. Morgan was wonderful My skin looks great

Raquel and Pilar have always done my injections and I am obsessed! Not to mention how in love I am with the skincare I’ve now been using for over a year! Zo has helped me be confident without makeup. Thanks HelloSmooth!

Morgan was amazing! I felt so refreshed and glowy after my hydrafacial. The best and most relaxing hydrafacial experience I’ve ever had! Will 10000% be returning back for another hydrafacial with Morgan!

Front desk staff super friendly and helpful getting me checked in. Pilar was amazing. Great overall experience.

I’ve been seeing Morgan since March/April for my first chemical peel, the Enlighten Peel. I’d been breaking out like crazy and I’m a skin picker, which left me with multiple PIH everywhere on my face. I’ve seen the hype around the enlighten peel from social media and saw it provided promising results in a non-invasive manner than if I were to get laser. I’ve paid money for broadband light for my skin and I was happy but not for the price I paid. After the second part of the enlighten peel and following up with Morgan 4 weeks later, I am pleased with my results! My skin looks brand new and I’ve been told more than usual lately that I can pass off as a high schooler, although I’m almost 30. Morgan gives clear and concise instructions with how to approach my skin issues and gave me a whole new skincare routine. The products are superb and well worth the price. My confidence to wear less makeup has gone up for sure. I also love how approachable the staff is with any questions I have once I leave their building. I totally understand now why Hello Smooth is always busy and booked, especially with a gem like Morgan. I made sure to book another peel months in advance so I’m prepared. Thanks Morgan for making me feel beautiful!

I have been going to Hello Smooth and Pilar since they were at Bertram Oaks. The staff is always friendly and the spa is always clean and inviting. Pilar is the best NP - very personable and friendly. I highly recommend her for any needs you may have

I am very masculine and don’t do facials and what has been typically perceived as feminine services. Well today I received a facial from Morgan that can best be described as a 7 course meal for my face. My face was on vacation and the rest of my body was allowed to hang out and wait. My experience at Hello Smooth has been one of the best ever, from the initial consultation to arrival and finally the exceptional service received. Thank you and Hello, Smooth!

A must visit if you’re in the area. I went to Hello Smooth today for the first time for a facial and noticed luxury and class from entry. The place is spotlessly clean and smells divine. The front desk staff, Chloe and Hanna, greeted me before the door behind me was closed and immediately upon checking in I was offered a beverage; with more choices than I can remember. Morgan, the RN esthetician was wonderful. She was gentle yet effective and I left the office with a glow and a pep in my step from the overall experience. You must see the ladies at Hello Smooth:)

Wonderful facility and very kind staff! Pilar listens and has been amazing

Pilar is the best!!

I’ve loved Hello Smooth and Pilar for over 5 years now. She and her team are the best. They changed my life when it comes to laser hair removal and now I drive 4 hours just to get my other services. Highly recommended and the only place I trust!

My visit was great from beginning to end. The front desk was welcoming and friendly, the medical assistant was informative and answered all my questions and the nurse practitioner, Pilar Hogans, helped me decide the best product for my needs. Highly recommend!

I haven’t had a bad experience at hello smooth! I first went to hello smooth to get lip filler. I had previously had my lips done somewhere else so Pilar explained I had to dissolve the old filler first. I’ve also had the pdo threads and a lip flip with my lip filler. I have since had my lips done 3 times with them. I also get my Botox done by Pilar. And most recently she did a treatment for tattoo removal. I had started the process somewhere else and then stopped for a few years. I decided to finish getting it removed and it was so much quicker and less painful! I look forward to my next session and my next lip appointment (in a couple months because they’re so good they book out)

Wonderful staff, great experience every time I’ve been. They always check up on you and answer any questions that you may have. Very clean.

I couldn’t ask for a better experience than the one at Hello Smooth. I’ve been seeing them for a few years now for laser hair removal treatments. The staff is wonderful here! Everyone is so welcoming and kind. And on top of that, the facility is gorgeous, clean, and cozy. They’ve always done an excellent job of making me feel comfortable and answering any questions or concerns I’ve had about the treatments. And I absolutely love my results! A big thank you to Pilar and staff! You guys are great ??

Great experience! Very friendly & welcoming. Knowledgeable & experienced staff!

From the moment I walked in I was blown away. The facility is gorgeous, front staff was incredibly welcoming and accommodating. My consultation was the most thorough I’ve ever had. Sandra the patient coordinator was absolutely amazing. Very knowledgeable and helpful. Today’s experience makes the three month wait worth it! Thank you for the pleasurable experience!

Amazing service and friendly staff. I highly recommend them.

Everyone was so kind, informative and professional! you all even accommodated my impatient children and we got it done! Beautiful facility! I look forward to going back!

All I can say is amazing! The results of my laser hair removal have been second to non abd the service provided by Raquel is top notch!

Pilar made me feel comfortable with almost no pain involved. She was definitely worth the 2 months wait. I have had my lips done a couple of times in the last 5 years. The procedure was always painful and my lips were always severely swollen and bruised. It would take at least a week before I could show my face. Today's procedure left me very minor bruises and no swelling after an hour. This is the best my lips have ever looked. Well worth the price. I definitely recommend Pilar at Hello Smooth.

Once I hit 30, I started looking into fillers but I was overwhelmed and nervous about looking like a real housewife who’s face doesn’t move so I put it off until I REALLY needed it. I made a consult and I never felt so comfortable that I had the treatment right then! That was a little over a year ago and I've now had peels, fillers, dysport, laser hair removal and tattoo removal. When I say I’m a customer for life, I mean it. This group of women are professional, personable, knowledgeable, and so kind that you feel like you’re just hanging out with the girls. They won’t give you anything they don’t think you need so no worries on the stiff face or duck lips, ever! I will warn you, it is a little intimating when you first walk in because everyone is insanely beautiful but they treat you like family so it’s hard not to fall in love with this place! 1000% recommended!

Hello Smooth is top notch, from the moment you walk in, until you leave. Raquel does fabulous work, and has a very positive attitude. The entire experience was uplifting.

Wow! Amazing! This was a GREAT first experience getting laser hair removal! The procedure was very fast, no discomfort afterwards. Racquel was amazing too! I would highly recommend coming here for treatment.

Professionalism at its best at Hello Smooth. Everyone is informative, caring, and knowledgeable. My provider today was Racquel. She is a true professional and always provides excellent care. This is one of the best med spas I have visited.

I Absolutely love Pilar and Raquel as well as the rest of the staff! The services they provide are always fantastic. They are well trained and I consider them to be the best in their business. This is the reason I’ve been coming back for many years. I love treating myself to Hello Smooth!

I have been coming to Hello Smooth for over 3 years now and I absolutely love these ladies. From the front desk, to the esthetician and the injectors, these ladies are extremely professional and each one makes you feel like your top priority. I truly trust these ladies expertise and always feel I’m in the very best of hands. Hello Smooth is the BEST!! Thank you Pilar and Morgan for keeping my skin beautiful!!

The staff here was excellent! Very informative and eased all of my nerves. Sandra answered all of my questions and put my concerns at ease. Pilar was very gentle and had a calm energy. I’m already looking forward to my next appointment! Thanks hello smooth!

From start to finish the whole experience was great and easy! Morgan was fantastic explaining appropriate next steps as well as what all was included at every step.

As always received great service! I’ve been on the laser hair removal journey with Hello Smooth and I’m very pleased with my results. Would highly recommend!

I absolutely love this place. The environment is always so welcoming! Morgan has been treating my skin for a couple months now and the progress was amazing! During this visit we did micro needling! Morgan talked me through the process informing me on what she was doing and what she was using it made me feel so comfortable! I literally will trust Morgan to do anything with my skin! What’s important is that when i have questions she never makes me feel like she is bothered or aggravated! She is always there to provide me with whatever information or additional education i may need! I am so grateful for that!!

I can’t tell you how amazing you guys are!! I won’t let anyone else touch my face (I make the trip from Rhode Island).

Morgan was wonderful. Very relaxing and professional.

Today I had a Skinpen microneedling. I was nervous and pretty worried about the pain level. Morgan was so professional and kind and reassured me that the numbing cream was very effective and I would be fine. Well - the treatment was pain free, actually tickled a little! What a pleasure it was! Everyone I have interacted with at Hello Smooth has been super friendly, caring and professional! A top notch medical spa facility, so glad they are here in Jacksonville! I can't wait to book my next treatment!

Best service, people, and atmosphere in St. John’s! I saw Raquel for Botox/dysport, she was kind, listened to my concerns, and took great care of the placement of the injections on my face.

I come back to Jacksonville every few months all the way from Rhode Island because I don’t trust anyone but Pilar to do my dysport. She is the queen ????????????????????????????

Always 5 star service at Hello Smooth! I’ve had services with Pilar and Racquel and they are both incredible humans. They not only make you feel informed and comfortable through the whole process but they are just great to be around and always brighten my day. :)

Always do a great job. Everyone is so nice too.