Who We Are
Ohana Aesthetics ("we," "us," or "our") operates these landing pages and the Ohana Aesthetics SMS Program. This policy explains how we handle information you provide when contacting us, requesting services, or choosing to receive text messages.
Information You Provide
Depending on how you interact with us, you may provide your name, email address, telephone number, appointment or service preferences, and the contents of your requests. For text messaging, we also maintain your mobile number, messaging preferences, consent records, and message and delivery history, including replies and opt-out requests.
How We Use Information
We use information to respond to you, manage requested services, provide customer support, and send communications you have agreed to receive. Our text messages may include appointment reminders, account notifications, and promotional offers. We also use consent and opt-out records to honor your choices and manage our messaging program.
Mobile Information and Consent
We do not sell, rent, or share your mobile number, text messaging opt-in data, or consent with third parties or affiliates for their marketing or promotional purposes.
Your messaging consent applies to this business and the messages you agreed to receive. It does not authorize another business to contact you.
We may provide information to service providers that process it on our behalf, such as our messaging platform and wireless carriers, only as needed to operate and deliver the program. We may also disclose information when required by law. These operational uses do not permit recipients to use your mobile information or consent for their own marketing.
Your Text Messaging Choices
Participation is voluntary. Providing a telephone number or accepting this policy alone does not authorize promotional text messages. Marketing messages require your express consent, and consent is not a condition of purchasing goods or services.
Message frequency varies. Message and data rates may apply. To stop program messages, reply STOP to the number that sent the message. You may receive one confirmation of your request; further program messages will stop unless you opt in again. Reply HELP for assistance or use the contact information below.
Retention and Protection
We retain information as needed to provide requested services, maintain consent and suppression records, resolve disputes, and meet applicable recordkeeping obligations. We use reasonable administrative and technical safeguards to protect it. Please avoid sending sensitive personal or health information in ordinary text messages.
Questions and Requests
Contact us to ask about your information, request corrections, or discuss deletion of information we are not required to retain. Opt-out records may be retained so that we can continue to respect your messaging choices.
For program details, read our Terms & Conditions.
Contact Our Team
Ohana Aesthetics